FAQ
How long does shipping take?
Italy: 2–5 business days
Europe: 4–8 business days
Worldwide: 7–15 business days
Can I track my order?
Yes, once your order is shipped you will receive a tracking number via email.
What size should I choose?
All products include a size guide. If you're between sizes, we recommend choosing the larger size for a relaxed summer fit.
Can I return an item?
Yes, you can request a return within 14 days of receiving your order.
What if my item arrives damaged?
Contact us at jacobysun@outlook.com and we will resolve the issue quickly.
Do you offer free shipping?
Yes, we offer free shipping on all orders.
CONTACT US
Have a question or need assistance?
We’re here to help.
📧 Email: jacobysun@outlook.com
📞 Phone: +39 366 171 4611
We usually respond within 24 hours.