FAQ

How long does shipping take?
Italy: 2–5 business days
Europe: 4–8 business days
Worldwide: 7–15 business days

Can I track my order?
Yes, once your order is shipped you will receive a tracking number via email.

What size should I choose?
All products include a size guide. If you're between sizes, we recommend choosing the larger size for a relaxed summer fit.

Can I return an item?
Yes, you can request a return within 14 days of receiving your order.

What if my item arrives damaged?
Contact us at jacobysun@outlook.com and we will resolve the issue quickly.

Do you offer free shipping?
Yes, we offer free shipping on all orders.


CONTACT US

Have a question or need assistance?

We’re here to help.

📧 Email: jacobysun@outlook.com
📞 Phone: +39 366 171 4611

We usually respond within 24 hours.