Shipping policy

Order Processing
All orders are processed within 1–3 business days (Monday to Friday). Orders placed on weekends or holidays are processed on the next business day.

Shipping Times & Costs

Please note that delivery times are estimates and may vary due to external factors such as customs delays, weather conditions, or high demand periods.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order at any time using the provided link.

Shipping Carriers
We work with reliable international carriers to ensure safe and efficient delivery.

Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Customs & Duties
For international orders, customs fees or import duties (if applicable) are the responsibility of the customer.

Lost or Delayed Packages
If your order is delayed or lost, please contact us at:
jacobysun@outlook.com
We will assist you as quickly as possible.